Pricing

Priced per department. Everyone included.

No seat counts: every officer, member, and applicant is included, billed monthly or annually. What that comes to depends on your roster size, staffing model, call volume, and the areas you turn on, so we see how your department runs on the walkthrough and put a real number in writing the next business day, instead of posting a table you would have to guess your way into.

Your written quote follows within one business day.

Before the number

What the current process already costs.

A quote only makes sense next to what you are paying now, and most of it is paid in your officers', trainers', and FTOs' hours. None of this shows up on a budget line, which is why it keeps getting paid.

Drill night spent on paperwork

Transcribing the sign-in sheet, rebuilding training hours for the year-end report, and filling in the rig check clipboard. An officer running a drill should be running the drill.

Trainers and FTOs chasing sign-offs

Who has been checked off on the pump panel, whose EMT expires next month, which probie still owes the SOG quiz. Tracked in a notebook, a spreadsheet, and memory, and rebuilt every time someone asks.

The roster rebuilt for someone else

The county wants certifications, the LOSAP administrator wants points, the incident report wants who was on the call. Each one is the same people, typed again into a different form.

The recruit you trained and lost

Turnout gear, an academy seat, and months of drill nights go into every probationary member. When one drifts off because onboarding stalled, the department paid for all of it and got nothing back.

How you get a number

Three steps from the walkthrough to launch.

There is no form maze and no qualification call before the real call. Ask, and we price it.

  1. 01

    The 30-minute walkthrough

    How many members you carry, which areas you want, and where your officers' time goes today. We scope it with you on the call.

  2. 02

    A written quote in one business day

    Valid for 45 days, monthly or annual. Setup is its own line, so you can see what the launch work costs apart from the subscription.

  3. 03

    The 14-Day Department Launch

    You send two files: your roster and your application form. We do the setup with you, and departments are typically live in fourteen days.

Every quote comes with a one-page summary for your board (PDF): what it does, what setup asks of you, and a typical fourteen days.

Cost of asking: $0 · Obligation: none

What the quote depends on

The three things that move the number.

So you know what we will ask about, and what we will not.

The size of your department

A 20-person volunteer company and a 200-person combination department do not pay the same. Roster size is the main input, with your staffing model and call volume alongside it.

Which areas you run

Recruiting, Onboarding, Retention & Recognition, Roster & Records, Training & Readiness, Scheduling & Coverage, Incidents & Response, Leadership Insights, Checks, Assets & Supplies, Member App. Turn on the ones you need; you are not billed for the rest.

Add-on services, only if you need them

Data migration, multi-department rollouts, and custom integrations are quoted separately, on top of your department price.

See what each area actually does before you ask us to price it.

What does not move it: how many people log in.

Every officer, member, and applicant is included. Add a probationary class in the spring and nothing about your bill changes. There is no seat count to true up.

The terms

The deal, in plain language.

What your board will ask, answered before they ask it.

  • Month to month or annual. It renews until you cancel.
  • Cancel any time. Your department can request an export of its data.
  • Every officer, member, and applicant is included. No seat count to track.
  • No credit card required to get a quote. No obligation to buy.
  • Setup is done for you, and it is its own line on the quote, apart from the subscription that renews.
  • The quote is based on what features you need and your department size (with generous space to grow).

Straight answers

The money questions, before the call.

We are a small volunteer department. Is this overkill?
No. You turn on only the areas you need, and you are not billed for the rest. The price follows your roster size, staffing model, and call volume, and every officer, member, and applicant is included, so a 20-person department is not paying like a 200-person one.
We do not have budget this year.
Book the call anyway and take the quote. Pricing is per department and can be paid monthly, so it does not have to land as one capital line. Having a real number in hand is what gets it into the next budget cycle or in front of your board.
Are we locked in?
Subscriptions run monthly or annually and renew until you cancel. If you leave, your department can request an export of its data.

Add-On Options

Specialized capabilities, scoped to your department.

These are quoted on top of your department price, based on what standing them up for you takes.

Background Check Program Setup

Integrate your screening workflow with package mapping, vendor setup, and policy alignment.

  • Check package mapping support
  • Workflow and policy alignment
  • Implementation planning

Custom scoped and quoted

White-Glove Data Migration

Bring existing applicant and onboarding history into TurnoutFlow with guided migration support.

  • Data mapping workshop
  • Historical record import
  • Cutover support

Custom scoped and quoted

County/Regional Multi-Department Rollout

Coordinate a shared recruitment program across departments with centralized rollout support.

  • Multi-department onboarding
  • Shared reporting setup
  • Program governance guidance

Custom scoped and quoted

Custom Integration Services

Connect TurnoutFlow to agency-specific systems and reporting requirements.

  • Integration scoping
  • Custom workflow design
  • Technical implementation support

Custom scoped and quoted

Not ready for a call? Start here

The Volunteer Recruitment Guide

Where real candidates come from, what gets them to finish an application, and the referral scripts and follow-up templates, in one PDF you can hand to your recruitment officer.

Get the Guide