What TurnoutFlow Does

Every area your officers run, on one record.

Built by fire chiefs to take the paperwork off officers, trainers, and coordinators. Ten areas, one record per member: use the ones your department needs.

Applicant pipeline grouped by status with next-step and workflow columns

Recruiting

A finished application, and a coordinator who knows who is waiting.

A public application any candidate can finish on their phone, reminders that follow up when they stall, a pipeline that shows who owes the next move, and interview times the candidate picks, so the coordinator is not chasing it on a lunch break. You can see how fast the department answers and which channels bring members who stay, and the applicant becomes the member without anyone retyping the file.

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Onboarding

The first 30 days, without an officer chasing paperwork.

Build an onboarding packet once and assign it to every new member. Reminders go out on their own and officers sign off only the items that need them, so drill night is not spent asking who has read the SOGs.

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Early Warning page showing one member declining now and two flagged including the cooldown, above a stay interview summary: 7 held, 6 members interviewed, average likelihood to stay 3.6 of 5, and what gets in the way and what keeps people here

Retention & Recognition

Notice who is drifting, learn why people leave, and keep the recruits you worked to sign.

An early warning when a member stops showing up, with a stay interview to have about it. A named mentor and a task book for every new recruit, recognition from the department and from teammates, and a record of why people leave, so the chief can see whether new members are still there a year on.

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Department roster listing members with rank, badge number, status, and join date

Roster & Records

One record per member, and everything else reads from it.

Ranks, certifications, positions, emergency contacts, and issued gear on one record. The positions you set decide which training requirements apply and whether a signup fills a slot that needs a driver, and issued gear shows up in the member’s own app.

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Skill readiness matrix showing every member against every active skill with validated levels

Training & Readiness

Know who is ready, skill by skill, without the sign-in sheet.

Members check themselves in to drill with a code, hours add up on their own, and officers validate skills on a readiness matrix. Who is on pace for each training requirement shows on the chief’s dashboard.

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Weekly duty grid with day and night crews, two day crews flagged short with a missing interior position, and members marked away

Scheduling & Coverage

Know the crew is short before the shift, not during it.

Duty slots with a minimum crew and the positions they need, members who sign up and say when they are away from their phone, and a task for staff when a crew comes up short.

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Incident reports list with NERIS incident types, dates, and report status from draft to approved

Incidents & Response

File the report once, and let it count everywhere.

Incident reports from the dispatch alert to the national record: the units and members who responded, an officer sign-off before NERIS, and turnout and LOSAP points that follow from the report.

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Chief's dashboard for the quarter showing incidents, 90-day median turnout, and alarm-to-arrival

Leadership Insights

What the chief needs to know, with the next move attached.

A chief’s dashboard of Response, Readiness, and People for any period, including why members left and whether new recruits are staying, and a monthly digest that lands on its own and compares last month with the one before.

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Operational checks readiness view listing expired, expiring, and failed items by rig

Checks & Assets

Truck checks that leave a record, and failures that get fixed.

Apparatus and bag checks on a cadence, run from the member app. A failure opens a work order, overdue checks go to the officers responsible once a day, and the chief sees each rig’s check streak.

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Member portal home on a phone showing checks due, onboarding, and training hours

Member App

Where members keep the record current, in seconds.

From their phone, members check in to drill, run a truck check, sign up for a shift, say when they are away, and see their skills, hours, and issued gear. Every tap updates the record officers read.

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