Drill night goes on paperwork, not people.
Members check themselves in with a code, onboarding packets chase their own unfinished items, and a failed rig check opens a work order. Nobody transcribes a sign-in sheet.
For volunteer, combination, and career fire & EMS departments
Your officers should be running drills, not paperwork.
TurnoutFlow runs the application, onboarding, training records, the duty schedule, and the incident report as one record, and tells your officers what needs doing next. Members keep it current from their phones.
Setup takes days, not a budget cycle. You send your roster and your application form; we do the setup with you.
No credit card. Nothing for the department to install. Nothing to sign on the call.
Where the time goes
Three places officer time and coverage leak, and what replaces each one.
Every department needs more members. It also can't afford to burn the ones it has on paperwork.
The report says attendance is down. It does not say who to call.
A crew short on a position opens a task before the shift, and lapsed or expiring certifications show on the chief’s dashboard before the audit, not after it.
Daytime rigs go out short because everything happens at 19:00.
Members mark when they can cover and sign up for open slots from their phone, training runs at any hour with self check-in, and candidates pick from the interview times you offer, not just weeknights.
Inside TurnoutFlow
See the screens your officers actually work in.
Real screens from the shipping product, with a demo department's data in them. This is what a coordinator sees after signing in, not a mockup.
What needs attention this week
Signing in answers the only question that matters on a Monday: expiring certifications, open equipment issues, the next drill, and where skill readiness stands.
A pipeline grouped by next step
Candidates are grouped by status with the next action spelled out, so nobody sits at the same stage for three weeks without anyone noticing.
One record
From the first application to the last incident report.
Every stage of a member's time with the department lives in the same place, so the work an officer does once shows up everywhere it counts. Nobody keeps a second spreadsheet.
01
Recruit
An application anyone finishes on a phone, and a pipeline that shows who owes the next move.
02
Onboard
Packets that chase their own unfinished items.
03
Belong
A mentor for every recruit, recognition, and an early warning when someone drifts.
04
Train
Self check-in at drill, hours that add up, skills an officer validates.
05
Schedule
Members mark when they can cover, weekday days included; a short crew opens a task.
06
Respond
NERIS incidents with the units and members who responded.
Explore each area in depthSee all ten areas
Run an EMS agency or rescue squad? See TurnoutFlow for EMS.
Incident reporting
NERIS V1 Compatible
TurnoutFlow meets the NERIS V1 technical requirements for exchanging incident data with the NERIS API, so the reports your officers approve here are submitted to NERIS directly, with no second system to retype them into.
See how incident reporting worksActionable, not descriptive
It tells you who to call, not that the number went down.
TurnoutFlow watches for the gaps that cost a department on a bad day, and puts the next move in front of the person who owns it.
- Saturday’s crew is one short, or has no driver.
- A task opens for staff days ahead, and TurnoutFlow can email the members who hold the missing position and have not marked themselves away.
- A certification lapses, or has thirty days left.
- It is on the staff dashboard and the chief’s dashboard, and the member is reminded, before anyone finds out on a call.
- A truck or bag check fails, or nobody runs it.
- The failure opens a work order that stays open until it is fixed, and the officers responsible get one overdue-checks email a day, by rig.
- A member who never missed drill has stopped coming.
- Their attendance is measured against their own usual, and a task opens for a stay interview while there is still something to talk about.
And the recruiting numbers chiefs ask for
How fast do we answer applicants?Waiting applicants are on the coordinator’s Today list, and the chief sees time to a first response.RecruitingWhich channels bring members who stay?Every application keeps where it came from, followed to a year on the roster.RecruitingAre new recruits still here after a year?Retention at 90 days and a year, and why members left, in the chief’s monthly digest.Retention
The 30-minute walkthrough
Thirty minutes in the live product with plenty of time for questions.
One session, no discovery-call maze, no second call to see the product. Here is what you keep at the end of it, whether or not you ever buy.
- A live walkthrough of the working product, not a slide deck
- A read on where your officers’ hours go today
- Where your daytime coverage is exposed, and what the schedule tools do about it
- A straight answer on fit, on the call, instead of six months of follow-up
Cost: $0 · Time: 30 minutes · Obligation: none
Book the 30-minute walkthroughNot ready for a call? Start here
The Volunteer Recruitment Guide
Where real candidates come from, what gets them to finish an application, and the referral scripts and follow-up templates, in one PDF you can hand to your recruitment officer.
Get the Guide