For rescue squads, ambulance corps, and career EMS
TurnoutFlow runs recruiting, credentials, CE hours, crew coverage, and rig checks for EMS agencies, and tells your officers what needs doing next. It works alongside the ePCR you already use.
Where the time goes
Your officers are running calls, teaching CPR, and holding down day jobs. These are the jobs that eat what is left.
Members mark when they can cover and pick up open shifts from their phone. A crew short a driver or an EMT opens a task for staff days ahead, and TurnoutFlow can email the members who hold that position and are not away.
Each member’s NREMT, CPR, ACLS, PALS, and EVOC sit on one record with their expiry dates. The member is reminded before a card lapses, and staff get a task, not a surprise at the audit.
Ambulance and jump-bag checks run from members’ phones on a schedule. Expiring supplies are flagged, a failed item opens a work order that stays open until it is fixed, and officers get one email a day about overdue checks.
What it does for EMS
One record per member, from the application to the shifts they ride. Turn on the areas you need.
A mobile application candidates finish in one sitting, follow-up emails when they stall, a pipeline that shows who owes the next move, and interview times the candidate picks from your openings.
EMR through Paramedic, NREMT, CPR/BLS, ACLS, PALS, PHTLS, EVOC, and the DOT medical card come preloaded, each with its certificate number, issue date, expiry, and a copy of the card.
Members check in to training with a code, hours roll up by category including EMS CE, and the chief’s dashboard shows who is on pace for each hours requirement you set by month, quarter, or year. A class tied to a certification renews it for everyone who attended.
Duty shifts with a minimum crew and the positions they need, members who set their usual week and mark the days that differ, time off and swaps from the phone, and a task when a crew comes up short.
Start from the ambulance template, name your rigs and bags, and set how often each is checked. Checks cover equipment and expiration dates, never medications.
A named mentor for each new member, an early warning when someone’s attendance drops below their own usual, exit reasons when they leave, and how many new members are still riding a year on.
Inside TurnoutFlow
The shipping product with a demo department's data in it.
Every crew, a month ahead
Day and night crews marked set or short, with how many members can come and how many are away.
Members say when they can ride
From their phone, without a group text or a call around.
Bags and rigs on a schedule
Airway bags, jump bags, and the rig itself, each on its own cadence with the last check date.
Applicants who don’t go cold
Each candidate grouped by status, with the next step and who owes it.
Straight answers